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The FTC and 20 states sued Dollar General over shelf pricing discrepancies

Published

The Federal Trade Commission and attorneys general from 20 states sued Dollar General, alleging it routinely charged customers more at checkout than prices displayed on shelves, tags and advertisements. The complaint says the practice persisted for years and affected millions of purchases. Dollar General denied the allegations and said it would defend itself in court.

More context

A federal lawsuit filed by the FTC and 20 state attorneys general accuses Dollar General of charging shoppers at the register above the prices shown on shelves, tags and ads. The FTC announced the lawsuit Monday, Oct. 26. The states are Alabama, Arizona, Arkansas, California, Connecticut, Florida, Illinois, Iowa, Kansas, Louisiana, Michigan, Mississippi, Nebraska, New Jersey, North Carolina, Ohio, Oklahoma, Tennessee, Utah and Wisconsin. The complaint says the pricing pattern persisted for years and affected millions of purchases. Christopher Mufarrige, director of the FTC’s Bureau of Consumer Protection, said Dollar General had “betrayed the trust” of consumers. Dollar General denied the allegations, saying pricing accuracy is a priority and that it will defend itself in court.

Reporting

Verifier’s note

The Tennessean, ABC7 Chicago, USA Today, WSVN, The American Bazaar, Fox Business, Jersey Vindicator, and NC Newsline all report the same-day FTC and 20-state lawsuit alleging Dollar General overcharged customers. ABC7 Chicago’s report is AP-sourced, and the USA Today report is from the same publisher as The Tennessean.

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